Get more from your connection, from better Wi-Fi to choosing the right speed.
Satellite-to-phone extends connectivity beyond mobile coverage. Fibre, fixed wireless and Wi-Fi each play a different role in keeping people and places connected.
Understand nbn’s standard 12m placement radius and eligible 30m business option, plus power, router positioning and preparation before your FTTP upgrade.
Learn how to check an unexpected internet bill, verify changed payment instructions and protect your household from convincing payment scams.
Learn how to spot fake internet disconnection calls, verify a caller and respond if you have shared access or account details with a suspected scammer.
Wi-Fi 7 can deliver a faster, more capable local network, but only when the internet service, router, devices and wiring work together.
Explore how network design, building-wide services and operational efficiency influence Capti’s internet costs and the plans available to customers.
Find out what affects nbn activation time, how an existing connection can simplify setup, and when installation work or an appointment may be needed.
Understand internet latency, why it matters for gaming and video calls, and how response time differs from the download speed on your plan.
Learn how to check nbn FTTP upgrade eligibility for your home or business, and what to consider before arranging a move to full fibre.
Find setup guides, troubleshooting and practical support in our help centre.
