Behind the restaurants, shops and public spaces at Gasworks Newstead is a network of systems that keeps the precinct trading. Payment terminals, point-of-sale platforms, CCTV and car park operations all rely on connectivity.
Working with AMP Capital at the Brisbane precinct, Capti brought those needs into a coordinated network design: its own fibre infrastructure, access over existing cabling and a physically diverse rooftop link. The project connected the engineering of the network with the daily demands of retailers and property operations.
Connectivity behind the customer experience
At the time of the project, the withdrawal of ADSL2+ and limited fixed-line alternatives had left parts of the retail community relying on mobile broadband. Payment terminals, retail systems and the car park’s payment and boom-gate operations were among the services affected.
The requirement was clear: provide a more dependable fixed connection for everyday trading, with options suited to different premises and bandwidth needs.
Use what works. Add fibre where it is needed.
Capti combined two access methods within the precinct:
- G.hn over existing copper cabling. This allowed suitable premises to use existing cable pathways for gigabit-class access, helping the deployment move quickly.
- Fibre to the premises. Fibre connections provided an option for businesses with greater capacity requirements.
The approach matched the connection to the tenancy, rather than assuming every retailer needed the same installation or service.
An alternative route when fibre is unavailable
The precinct’s backhaul combined Capti’s own fibre network with a 10Gbps rooftop mmWave fixed-wireless link. The wireless path was designed to provide an alternative if the primary fibre connection failed.
That physical diversity matters in a retail setting, where a disruption can affect several systems at once. It reduces the property’s reliance on one access path.
Infrastructure that supports the working day
The deployment gave participating retailers fixed-connectivity options for their operational systems and a network designed to accommodate changing demand. It also established a foundation for later services, subject to their own design and equipment requirements.
For the property team, the project brought access, capacity and resilience into one coordinated approach. It addressed connectivity as shared precinct infrastructure, with individual connections designed around the businesses that depended on them.
From the people running the precinct
Feedback shared in the original project story:
“The difference is night and day. Our POS system works flawlessly, and we can finally rely on our internet service to meet our customers' expectations.”
“The Capti solution resolved all our issues, was implemented within the scheduled timeframe, and has resulted in exceedingly satisfied customers.”
Start with the systems your property depends on
A useful connectivity plan begins with an inventory: which systems need a connection, where they are located, who supports them and what happens if the primary service is unavailable.
Capti can discuss those requirements with your property team and assess suitable options. Explore connectivity for your property or contact us about a retail or mixed-use precinct.
For more detail, read about designing diverse fibre and wireless connections.
