Capti Customer Portal
The Customer Portal is your personal online space where you can access all the information about your Capti services. It's designed to make it easy for you to manage your accounts and stay updated on important details.
Here's what you can do on the Customer Portal:
View Your Account:
- Check your services, such as Internet, Voice, and other bundles.
- See the status of your account and any outstanding invoices.
Track Your Usage:
- Get statistics on the services you have subscribed to, like your Internet usage.
- Choose the specific service and the time period to view detailed statistics.
Manage Your Hardware:
- If you have a router provided by Capti, you can perform actions like rebooting the device or changing your Wi-Fi network settings.
Monitor Your Finances:
- Access financial information, including transactions, invoices, payments, and account statements.
- Add or remove payment credentials, like credit cards or bank accounts, for convenient payment.
Stay Connected:
- Read and manage messages sent to you by Capti.
- Stay updated with the latest news and important announcements.
Get Support:
- View and track your support tickets.
- Create new support tickets if you need assistance.
- Access helpful documents like technical manuals, agreements, and contracts.
Manage Your Profile:
- View and update your contact information.
- Change your login password.
Company Information:
- Find contact details and information about Capti.
Log Out:
- Use this option to securely log out of the Customer Portal.
The Customer Portal is your one-stop solution for managing your Capti services, payments, and support. It's designed to provide you with a user-friendly experience and keep you informed about all aspects of your account.