By following these steps you can view specific internet usage details for the desired service and over the defined timeframe. This helps you track and analyze your internet consumption more effectively.
Log into the Customer Portal:
- Open your web browser and visit the website: https://myaccount.capti.com.au
- Enter your login credentials, including your username and password, to access your account.
Navigate to the Products Section:
- Once logged in, locate the left-hand menu on the Customer Portal interface.
- Look for a chart icon or a section labelled "Statistics."
- Click on it to access the statistics related to your services.
Select the Internet Usage:
- In the statistics menu, choose the option that specifically mentions "Internet".
- This will open the page where you can view your internet usage details.
Choose the Relevant Internet Service:
- At the top right corner of the page, you will see a drop-down menu labelled "Service."
- Click on the drop-down menu and select the specific internet service for which you want to view the usage details.
- This is useful if you have multiple internet services associated with your account.
Specify the Time Period:
- To further refine the usage details, look for a date and time drop-down section on the page at the top right.
- Click on the drop-down menus to select the desired start and end dates or choose from predefined time periods.
- This allows you to view your internet usage over a defined period, such as a day, week, month, or custom range.
View the Usage Details:
- Once you have selected the relevant internet service and specified the time period, the page will update to display the corresponding internet usage details.
- You can review information such as online sessions, data usage, FUP statistics, and speed.