Skip to content
CaptiHelp centre
Visit Capti
Browse help
All topicsInternet General Help50Accounts & Billing5nbn TC422Vision Network16Capti Network7Managed Hardware5Enterprise General8Telstra Ethernet Access13nbn Enterprise Ethernet6Fixed Wireless3AAPT Fast Fibre1
A little extra help?

Our team is here for you.

1800 022 784
Browse help topics
Browse help
All topicsInternet General Help50Accounts & Billing5nbn TC422Vision Network16Capti Network7Managed Hardware5Enterprise General8Telstra Ethernet Access13nbn Enterprise Ethernet6Fixed Wireless3AAPT Fast Fibre1
Help centreCapti HFC

Capti HFC

Explore help articles tagged Capti HFC.

4 guides

How to prepare for your Capti Cable HFC installation

How to prepare for your Capti Cable HFC installation

Capti Network · 2 min read

How do I request a Static IP address?

A Static IP service provides greater control and reliability over your internet connection.

Internet General Help · 2 min read

BYO Router Settings for Capti On-Net services

BYO Router Settings for Capti On-Net services

Capti Network · 4 min read

What do my modem lights mean for Capti Cable/HFC?

Capti Cable Modem Lights Explained

Capti Network · 1 min read

Still have a question?

Our team can help you find the answer.

Talk to Capti
CAPTIConnected. Supported.© 2026 Capti

Customer support & policies

Complaints handlingPayment assistanceDomestic, family & sexual violence supportNetwork statusAll terms & policies