We offer G.Fast technology to deliver high-speed internet over existing copper infrastructure, bringing fibre-like performance directly to your home. Our G.Fast service provides two plan options designed to meet different needs:

  1. Faster 250M Plan
    • Download Speeds: 200 to 250 Mbps
    • Upload Speeds: 20 to 50 Mbps
       
  2. Fastest 1G Plan
    • Download Speeds: 250 to 990 Mbps

    • Upload Speeds: 20 to 100 Mbps

While these are the speeds we aim to deliver, actual throughput may vary based on several factors, including interference, the quality of your in-building copper wiring, and the distance between the equipment and your home.

How G.Fast Works

G.Fast uses a technology similar to VDSL2+ FTTB (Fibre to the Basement), where the actual speeds you receive depend on several key factors:
 

  • Distance from the Node: Shorter distances between your home and the network node result in higher speeds.
  • Quality of Copper Wiring: The condition and quality of your building’s copper wiring can impact speed performance.
  • Interference: Electrical interference from other devices or wiring can reduce the maximum achievable speeds.
  • Customer Equipment: The modem and other devices in your home also play a role in determining the final speed.
  • External Factors: Interference from other electronic devices and the quality of the download source may affect your speeds.

What to Expect After Installation

Once G.Fast is installed at the first socket in your home (to reduce the distance between your equipment and the network termination point), we generally find that your sync speeds should not vary much. This means that after installation, you should consistently achieve speeds close to the maximum your service syncs to. In most cases, you can expect to get the full speed that your service is capable of syncing to, based on the plan you’ve selected.

What if My Service Doesn’t Reach the Minimum Speed?

If your service doesn't meet the expected minimum speeds, you have two options:

  • Downgrade: We can downgrade you to a lower plan that may be better suited to the achievable speeds.
  • Cancel Installation: You can inform the technician not to proceed with the installation, and no charges will apply.

Conclusion

With Capti Vision Network's G.Fast service, you can enjoy high-speed internet with a technology similar to VDSL2 FTTB, but with improved performance over shorter distances. By installing at the first socket, we help ensure you get the maximum possible speeds. And if the service doesn’t meet your expectations, we offer flexible options such as downgrading or canceling the installation with no charges.