Microsoft Teams is widely used for video conferencing, voice calls, and collaboration, making a stable and fast internet connection essential for smooth communication. The speed required for Teams varies depending on the type of call (audio or video) and the number of participants. Here’s a breakdown of the internet speeds needed for different Microsoft Teams scenarios.

  • Audio calls: 30 Kbps upload/download For basic audio-only calls, the bandwidth requirement is relatively low. However, a stable connection is still important to avoid call dropouts or lag.
  • Video calls (1:1 - 720p): 1 Mbps upload/download For one-on-one video calls in 720p resolution, you’ll need at least 1 Mbps for both upload and download to ensure smooth video and audio.
  • Group video calls (1080p HD): 2-3 Mbps upload/download When participating in group video calls or higher-resolution 1080p video, you’ll need 2-3 Mbps of both upload and download speed per device​
  • Screen sharing: 500 Kbps upload/download Screen sharing during meetings requires moderate bandwidth, but if combined with HD video, the overall bandwidth usage will increase.

Factors Affecting Teams Call Quality:

  • Latency: For real-time communication, low latency is key. Aim for a ping of 50ms or lower to avoid delays in voice or video transmission.
  • Jitter: Variations in delay (jitter) can disrupt call quality. Ideally, jitter should be less than 30ms.
  • Packet loss: Packet loss over 1% can lead to choppy audio or video during calls, so a stable connection is essential.

Capti’s Advantage for Teams Calls

Capti’s high-speed internet plans provide the low latency and stable connections required for seamless Teams calls. With direct peering to Microsoft services, Capti reduces latency, minimises jitter, and enhances overall call quality, even during peak usage times. This ensures that you can hold meetings with clear audio and smooth video, whether you're collaborating with colleagues or attending virtual conferences.

Tips for Optimising Teams Call Performance:

  • Use a wired connection: If possible, connect your computer to your router with an Ethernet cable to minimise interruptions and improve call quality.
  • Limit background applications: Ensure that bandwidth-heavy apps (such as file downloads or streaming) aren’t running in the background during important calls.
  • Router placement: Make sure your Wi-Fi router is centrally located and free from obstructions to maximise signal strength.

Conclusion: What’s the Best Speed for Teams Calls?

For most users, a plan offering at least 5-10 Mbps will be sufficient for group video calls and screen sharing. However, for larger teams or offices with multiple users on video calls simultaneously, a higher-speed plan (such as 50-100 Mbps) is ideal to ensure a smooth and uninterrupted experience. With Capti’s reliable, high-speed internet plans, you can choose the perfect option to support your virtual collaboration needs.

Check your address on our website to see which Capti plan is available for you, and enjoy seamless Teams calls today!